Fee Payment

        

Cashiers & Student Accounting

How can I pay my bill?

1.  Online payments can be made through the NSU Web for Students.  The online system accepts E-Check, Visa, Mastercard and American Express.

2.  Check, money order and credit card payment authorizations (Visa, Mastercard and American Express) can be mailed to Northwestern State University, P. O. Box 2419, Natchitoches LA 71457. Please, no cash payments! Please include the remittance stub from your bill statement and/or include your name and campus wide identification number on the remittance to ensure timely posting of your payment.

3.  Check, money order, credit card (Visa, Mastercard and American Express) and pin-based debit card payments can be made in person at the Cashier's Window in St. Denis Hall.  The Cashier's Window hours of operation are Monday-Thursday, 8:30 am to 12:00 pm and 1:00 pm to 3:00 pm, and Friday from 8:30 am to 11:00 am.

4.  Check, money order and credit card payment authorizations can be dropped off at the 24-Hour Drop Box located outside the front doors of St. Denis Hall. Please, no cash payments! Remittance envelopes are available at the drop box location. Please include the remittance stub from your bill statement and/or include your name and campus wide identification number on the payment and remittance envelope to ensure timely posting of your payment.

Important:  The University does not accept credit card payments over the telephone.  All credit card payments must be made online, in person or mailed with a signed authorization using the bill statement remittance stub or the credit card authorization form located in the online Schedule of Classes Publication.

My parent or another third party needs to pay my bill or needs to know how much I owe, how can they do this?

The University allows students to authorize parents or third parties to have online access to their student account balance and to make payments.  The student must authorize the parent or third party guest by logging on to the NSU Web for Students.  Enter student services and then go to the Account Summary and Make Online Payments option.  At this point, proceed as if you are going to make the online payment and click the "Make Payment" button.  This will take you into the online system.  On the left hand side of the screen, you will have the option to add a Parent/Guest as an authorized user.  Click on the "Add New" option and complete the information requested.  Once submitted, the parent/guest will receive an immediate email notification of their user ID, temporary password and the link to login.  Upon initial login, they will be requested to change the password.

Additionally, parents and third parties can mail in payments or make payments in person per the instructions per the above FAQ question.  However, please be aware that University staff cannot release any account balance information to the parent or third party over the phone or in person.  This balance and any additional information must be provided to the parent or third party by the student.

What if I cannot pay my bill in full by the bill due date?

Students who have been billed and cannot pay their full account balance by the bill due date will automatically be assigned the Installment Plan and assessed the non-refundable Installment Plan Charge. Students do not need to request an installment plan.  This plan allows students to pay certain deferrable charges in three installments for the current term only. The Installment Plan Policy and approximate due dates are printed in the online Schedule of Classes publication on the Registrar's website. 

How do I sign up for Direct Deposit of my refunds?

The University offers students the option of direct deposit of refunds to any bank of choice and highly recommends this option. You can sign up by either visiting the One Card Office located in St. Denis Hall or by downloading the "Direct Deposit (EFT)" authorization form at One Card Website.  Click on the "Forms" option in the right hand column, print out the form and then complete per the instructions. A voided blank check must be attached to your form in order for your direct deposit request to be processed.

As an added benefit, if you open an account with the University's local banking partner, Peoples State Bank, you can link your bank account to your NSU Speed Demon Card and use the card as a pin-based debit card.  Additionally, you will receive your refunds the same day that they are transmitted by the University while it can take up to 24-48 hours to be receive the funds in other banks.  During the first week of classes, Peoples State Bank will have a table set up across from the University Bookstore if you would like to sign up for an account.  Otherwise, you can visit any of the local Peoples State Bank branches around town.

Can you please tell me how much I owe?

The University sends bills out on a monthly basis.  You can also view your online account and make online payments at any time using the NSU Web for Students.

        

Financial Aid & Scholarships

What if Financial Aid/Scholarships is going to pay my bill?

You can access your myNSU account information to see aid estimated on your account statement.  The information can be viewed by the Student Accounting Office and no payment will be required if your aid amount is larger than the bill owed.

How do I purchase my books?

You can use your Student ID Card at the bookstore to purchase required books and materials for your classes.  The book allowance will be loaded automatically to your Student ID Card approximately two weeks prior to the start of each semester. 

What if my Financial Aid/Scholarship is not processed and I do not see it on my account?

If you have submitted all the necessary paperwork to receive aid, our office will automatically review your account to see if you are eligible for a waiver of fees until your aid is processed.  If you see that you still owe an amount on the "Current Due" portion of your pre-bill or myNSU account statement, you will need to contact Student Accounting to work out payment arrangements.

When will I receive my refund?

We will start to issue refunds to eligible students after the add/drop period for the semester.  However, there are certain types of awards that apply later. 

        

One Card

How do I get my new/replacement student ID?

You can come to St. Denis Hall to the One Card Office and have your ID made. You will need to bring a valid driver's license or picture ID with you.

What if I just need to get my current semester sticker on the back of my ID?

You can get your sticker at the One Card Office in St. Denis.

How do I add or change my meal plan?

This can be done at the One Card Office in St. Denis. Brochures showing available meal plans and prices will be available for your review.

Who do I talk to if I have a question about my room assignment or the amount I am being billed for housing?

If you have questions about housing or your housing billing amount, you will need to talk to the Housing Office located at the University Place clubhouse. The phone number is 318-214-5400 or you can go to their office in person.

Where do I fill out an Exemption for Housing or Dining?

According to the Rules of the Board of Supervisors for State Colleges and Universities, an unmarried, full-time undergraduate student is required to live on campus if space is available, unless exempt by the University for good and reasonable cause.

The deadline for filing your Campus Dining Exemption is 10 (ten) days after the first day of class.

Exemptions will be located in the One Card Office in St. Denis. You will need to fill out the Exemption and provide the necessary documentation. The Exemption Committee meets periodically the week of fee payment to review Exemptions.

How do I open a Purple Power Checking Account with Peoples State Bank to activate the debit card function of my ID?

Peoples State Bank will be located on campus the week of fee payment. They will be outside of the campus bookstore on the bottom floor of the Student Union.

How do I set up Direct Deposit for my refunds?

You can come to the One Card Office in St. Denis and get an Electronic Funds Authorization form. You will turn in this form along with an original voided blank check. We do not accept faxed copies of this form. You can also go to our website: http://onecard.nsula.edu/ and print the form.

        

University Police (Parking Permits)

Do I need a new parking permit?
NSU requires any person affiliated with the university by means of employment, enrollment, work contract or work site, or other affiliation deemed appropriate by the university to register with the university and secure a parking permit to operate a vehicle on university property. All new students or persons just obtaining a vehicle must have a parking permit to park on campus. A new parking permit must be obtained at the time you start school and will expire in August of each calendar year. You will need a new permit at the start of each fall semester or at any time during the semester if a new vehicle needs to be parked on campus.
Where do I go to pick up my parking permit?

For the spring and summer semesters, a parking permit can be picked up from the University Police Station on Caspari Street. University Police is open 24 hours a day, so you can stop by at any time. For the fall semesters, a parking permit can be picked up from one of the two following locations:

1. Prather Coliseum - University Police will have a table set up for all students to come by and pick up their parking permit during the normal business hours the first Monday through Thursday of the semester.

2. University Police Station - after hours or any time after the first week of class, you can stop by the Police Station to pick up your permit.

What do I need to bring with me to pick up a parking permit?

In order to obtain a parking permit, you will need to know the license plate number of the vehicle you will be driving, and also your student ID number. You will also be asked for a cell/home phone number in case of an emergency with your vehicle.